GM Auto Sales & Services

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Our Ratings Tables reveal that there are many top-notch auto repair shops in the Boston Area. Many of the listed businesses were rated “superior” for the overall quality of their work by 90 percent or more of their surveyed customers. Unfortunately, many car repair customers get steered in the wrong direction: Dozens of other shops were rated “superior” for the overall quality of their work by fewer than 60 percent of their surveyed customers. Our undercover shoppers also turned up dramatic shop-to-shop price differences. For example, to replace the water pump for a 2014 Ford Escape, they found prices ranging from $235 to $550 among Boston area shops. Hourly labor rates range from $80 to $110. The price comparison scores reported o

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